Can i trust nch software




















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Please note that software released prior to July 31, may contain a toolbar offer. If you do not wish to install the toolbar, simply uncheck that option during installation. Will NCH Software change my default programs? No, our software will not change what programs open files outside of our proprietary formats. Downloads are available directly on their site, as well as across the web on several free software download sites. NCH Software's customer care appears vastly improved now than in the past.

We previously reported that NCH Software shuns the most popular social media channels, but as of this writing, they seem quite active on Facebook and Twitter and I've seen them post on some tech forums too. The most common course of action they offer is directly contacting their Software Technical Support team. Furthermore, the main NCH Software site has a "Chat Now" feature that's quick to respond and offers direct support on some issues.

That said, the level of support depends on your paid-for Technical Support Plan. All NCH Software users have access to email support, but paid users receive priority help ahead of free users: Platinum ahead of Gold and Gold ahead of Silver. NCH Software offers a surprisingly broad range of editors, converters, and other software. They're often one of the first search results to pop up too, especially when looking for a specific conversion type. You might wonder if a company with such a vast array of software cuts development corners.

It doesn't appear that they do. However, there are significant differences between the free and paid versions of their products.

You can download and install the majority of NCH Software's catalog free of charge. The free period usually lasts around one month, and during that time you have complete, unfettered access to the utility. When that period ends, you have two choices: pay for a license to continue using the full version, or fall back to a restricted-but-functional free version.

NCH Software sells licenses for their products. One common complaint against NCH Software is that their licenses seem to expire when software versions change. I answered "NO" - and shortly after that I see a whole bunch of photoediting, sound-conversion, slide who and hell know what else installed on my computer. To top it off — the home page of both browsers I use changed to NCH, the Google Toolbar was replaced with something from NCH — of course, without anyone asking my permission.

And that is with antivirus running. When I tried to uninstall the unwanted software using Windows Control Panel, the programs refused to uninstall, informing that I should finish the previuos "installation". I removed the NCH add-on in Firefox, changed the home page back to what it was — but when I restart Firefox, everything is back — which means the NCH gadgets and their home page. I had better luck with Explorer — there it cleaned up the NCH from the first try.

Now back to uninstalling. I found the NCH folder and in the subfolders there some 5 or 7 of them were separate uninstallers for each one of their wonderful programs. Just one of them worked — the rest asked you for a feedback, tell you that all is uninstalled — and nothing changed. So I cleaned the registry with regedit — searching for "NCH Software" and other names in their folders and deleting each one of them. Still did not fix the Firefox. Their products appear to do what they say they will do, and as far as I can tell do them well -- I've tried them so I know.

That's the good news. The bad news is when the installation runs it tries to install a load of things on your system that you didn't ask for and didn't want, such as IE toolbars. It tried to change my IE homepage without asking! I didn't catch a few other things, such as hosing up Internet Explorer so that whenever I try to start a new tab, it doesn't come up blank, but it runs to Google Mail!

Which is really odd, actually. Gmail was set as my home page, and apparently, preventing NCH from changing my home page caused it to mess IE's tab-generating process up. I am not sure how to fix this. It also installed the Ask Toolbar without my permission. I don't know what else it installed I'm still looking. When I uninstalled their product the screen capture program , it didn't totally clean up after itself, either. I suspect other remnants remain.

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