Why tqm is necessary

It is key to ensure that all employees within your organization know about the Total Quality Management TQM policies and make them an fundamental part of their work. Your employees should know your corporate goals and recognize the importance of these goals to the overall success of your organization.

Employees need to know what is expected from them and why. It may sound like a no-brainer but too often this is not driven home by management. When employees understand and share the same vision as management a world of potential is unleashed.

If they are in the dark, commitment is lacking and policies will not be successfully deployed. It stresses the importance of several independent processes including the quality of products, employee satisfaction, consumer satisfaction and better utilization of resources. Decisions are based on data collected from in-depth research and analysis. Businesses make clear decisions based on objective data.

Focus On Solutions People often make the mistake of remedying a problem in the short-term. Instead of eradicating the source of the problem, they treat symptoms. For example, if an organization faces problems with shipping goods, managers should figure out whether the problem is related to the entire shipping process. Importance Of Total Quality Management Quality can be defined as an attribute that differentiates a product or service from its competitors. Total quality management makes an organization stand apart from the rest.

In other words, it aims to produce superior quality products and services so that no additional costs are borne later. Many companies like Motorola implemented TQM techniques to reduce manufacturing costs, saving billions of dollars.

Enhanced Productivity Some organizations offer superior quality resources, high-end infrastructure and excellent technology—all of which are instrumental in motivating employees. With improved standards of work and better working conditions, employees are encouraged to maximize their output.

Lesser Redundancy Every organization aims at improving productivity and profitability. TQM uses a systematic approach to reduce any duplication of tasks, therefore saving time and fully utilizing available resources.

Organizations collect data about any current challenges or problems to devise effective solutions. Understanding the factors that are likely to obstruct TQM implementation will help organisations in planning better TQM models.

The author would like to express his appreciation for useful comments and suggestions concerning earlier draft of this paper to the editor of TQM Journal and those anonymous reviewers. Mohammad Mosadeghrad, A.

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