Why do people like southwest airlines

We've reached a point where most major U. Not only will Southwest let you change your flight as many times as you want without charging you a fee though you do have to pay any fare difference , but in the event that the price goes down, Southwest will actually give you a credit to make up the difference.

I can't tell you how many times I've taken advantage of Southwest's free bag-checking when I wasn't expecting to. Want to avoid the half-mile walk between concourses at your layover in Houston with that roller bag that keeps swiveling to the right? Fly Southwest. Southwest doesn't give fliers seat assignments. Instead, travelers check in 24 hours in advance, and are given a number in line.

The deli-counter-style take-a-number system probably doesn't appeal to everyone, but it has actually proven to be the fastest way to board a plane. Also, re: customer service if you write about an issue, they will respond but you will NOT be able to reply back as they close that ticket.

You must go back into customer service and start all over again, providing your flight details and issue and hope the next time the person understands your question. You make good points Deanne. The terminal at SAN is a mess. It does makes sense to be open to flying whichever airline has the best prices and flies into the airports that have the easiest terminals to navigate. Thanks for reading and taking the time to share your experiences with us. Also, I have seen it numerous times, that the total fare — flight only fare plus separate baggage fee — was cheaper than an all-inclusive fare.

JetBlue btw. You make great points, Thomas. Your comments on baggage got me thinking. And of course there are credit cards that allow for reduced baggage fees as well. The fares do need to be considered in and of themselves. A good goal in the new year. Thanks so much for reading and taking the time to add to the conversation.

Much appreciated. Because I asked him repeatedly about the Southwest policy that he was not adhering to, he got loud stating that I need to find another seat. I was already in a seat and was lost as to what she was talking about, …, sure enough another employee seemingly drug impaired who was not even with the crew, comes on board and is now demanding that I verbally answer him, when he tells me I need to listen to the attendants and no I was not in the emergency exit, nor was I doing any duties for the airline.

So yes we are back in kindergarten and I answered him, but that too was not good enough, because he provides his rendition to the captain and I was told to leave the plane.

I was not loud, nor drunk, nor physically abusive, I did not raise my voice, nor did I cause a commotion. And now I am told to leave the plane because 1 person, decided to take his frustration out on me. I did nothing wrong to anyone on that plane, nothing wrong to anyone in the airport and Southwest can justify people making decisions like this.

If you are frustrated with your job before am then why does Southwest have morning flights? And what is even more disheartening, is the fact that they are allowed to document lies and nonsense to cover their end and nowhere is it documented what I went through as a paying customer.

I guarantee I would not recommend Southwest to anyone ever. Save my name, email, and website in this browser for the next time I comment. Sign me up for news, deals, and guides! This site uses Akismet to reduce spam. Learn how your comment data is processed.

Southwest Trip Planning. Share Away! To receive one, you have to either earn , qualifying points or fly qualifying one-way flights in a calendar year. Likewise, you can earn the points by flying a whole lot. Currently, Southwest is offering new customers of its credit cards some nice welcome bonuses that can get you well on your way to Companion Pass status.

While not the absolute highest, Southwest still ranks highly in our guide to the best and worst airlines for onboard entertainment. The airline ranked highly in our own analysis of which airlines have handled COVID the best , due in large part to its always-flexible change policy.

Beyond just a great airline change and cancellation policy , Southwest also quickly instituted new health policies, including a strict mask requirement and new procedures to clean tray tables before every flight. All that, and Southwest still tends to be cheaper than the Big 3 airlines. We looked at more than airfares for flights between more than a dozen major U. American Airlines still came out just 0. That applies to both fares booked in cash and via redeeming Southwest points. For travelers who value flexibility to change their flights, flying with Southwest had been a no-brainer given its generous change policy.

But now that the Big 3 have joined the ranks of airlines that no longer charge change fees on many of their flights, it raised the question of whether Southwest could stand out as a superior airline.

Here are our picks for the best travel credit cards of , including those best for:. American Airlines. Yes as a voucher. Delta Air Lines. Imagine that! Knock yourself out.

I love when industry colleagues get together and brag about how they never check their bags. They always make their connection in one piece, and so do I.

Seriously, my bags have never missed a connection. Late flights, once in a blue moon, but never for anything other than weather. So maybe it took forever, but Southwest now serves the Aloha State, often with very attractive fares, giving everyone else a run for their money, which has brought the islands closer to the mainland for many people.