John Lewis has had a whopping half-year loss. Stores have a halo effect in boosting online sales. Many shoppers browse before going home and ordering online. These results lay bare the impact of the pandemic.
But the the company says this is better than what it expected in April. John Lewis makes most of its profits in the second half of the year. Christmas is key. With the outcome still very uncertain, it now thinks the most likely outcome is a "small loss or small profit" for the full year.
Dame Sharon said the pandemic had brought forward changes in consumer shopping habits "which might have taken five years into five months".
The group added that a shift towards increased home working had affected people's purchases, with increased sales of tablets and TVs, while sales of trousers had declined. The chain also said that Waitrose was now delivering about , weekly food orders - up from 60, pre-lockdown - and the demand had risen since its partnership with online grocer Ocado ended in August.
Having struggled to manage competition from online rivals and slower consumer spending, the group has, however, recently announced plans to shut stores. In July, it said it would close eight John Lewis stores, in a move which put 1, jobs at risk. Password recovery. Friday, November 12, Free Retail Newsletter Contact Us. Forgot your password? Get help. Retail Gazette. Freshly Cosmetics announces launch of its first flagship beauty store in…. Watch all of the retail Christmas adverts of — so….
Roundtable: How can retailers stay relevant to the empowered workforce? Singles Day and Black Friday: What can we expect for ? John Lewis accused of replicating art-folk song in Christmas ad. Watch all of the retail Christmas adverts of — so far. Burberry recovers as revenues return to pre-Covid levels. Not fair On shop floor staff working hard and not having bonus.
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